Integrating Microsoft and EMC Documentum: Getting the Best of Both Worlds
Presented at EMC World 2007 Presented by
Vinnie Alwani / Collaboration Practice Director
Vinesh Goyal / ECM Practice Director
PDF, 4MB
In today's information landscape, making these two important platforms work seamlessly together is critical for effective knowledge management. In this session, we'll cover how organizations are connecting these leading solutions to streamline communications, increase content discovery and boost productivity.

Five Keys to Electronic Records Management Success
Presented at EMC World 2007 Presented by
Clark Brady / ECM Practice Director
PDF, 2MB
You've committed to an electronic records management program. Now what? In this session, we'll offer a unique perspective on what makes an ERM program a success, including five key planning considerations and how to avoid the common pitfalls that threaten adoption and compliance.

Managing a Purchasing Process with ECM and Scanning Solutions
Presented at EMC World 2007 Presented by
Cindy Menges / ECM Practice Director
PDF, 2MB
A typical procurement process features stacks of paper forms, cumbersome manual approvals and time-consuming data entry. With an ECM solution that includes data capture and automated workflow, purchasing teams can streamline procurement operations. This session will include case studies and key planning considerations.

The ITSM Journey: Transforming Your Business with a Service Management Roadmap
Presented at the itSMF National Conference 2007 Presented by
Rick Bowes / EOSM Practice Director
PDF, 2MB
You know where your organization needs to go, but how should you get there? In this session, industry expert Rick Bowes will share his deep experience creating successful ITSM strategies for leading organizations. An ITSM strategic roadmap provides critical insights from current and desired state analysis then maps them into a phased and prioritized implementation plan. A successful roadmap identifies the organizational and technology gaps (from resources and skills to architecture and processes) and defines initiatives to close these gaps using a risk-managed, value-focused approach.

Documentum as a Platform to Obtain Payment Card Industry Data Security Standard Compliance.
Presented at Momentum 2006 Presented by
Clark Brady / ECM Practice Director
Dave Smith / CIO of CMC
PDF, 2MB
CMC selected Documentum to act as the ECM repository for many business problems. Obtaining PCI certification was essential. Servicing Credit Cards includes internal and client access to daily reports repository, scanned Images, and recorded phone calls. Trusted Content Services provides an encrypted file system through AIS.

Smart Content: How to Get Good Metadata Without Really Trying
Presented at Momentum 2006 Presented by
Jenna Fleming / Marketing Director Rob Lawrence / Disney Consumer Products
PDF, 3MB
If you are storing content without describing it effectively, you may be missing opportunities to promote the right information or automate processes. In this session, we'll share ways to make your content more searchable without spending hours updating attributes. Methods will include auto-classification, thesauri, inheriting contextual metadata, and other techniques.